FAQs
Address
MyWelltality
9/197 Supalai-Suvarnabhumi Village,
Latkrabang Road, Latkrabang,
Bangkok, 10520
Bioresonance technology falls under alternative medicine including homeopathy, acupuncture and other naturopathic procedures within the area of empirical healing.
Bioresonance technology was invented in Germany in 1977 by Franz Morell and his son-in-law, engineer Erich Rasche.
The concept of bioresonance is that the machine’s electromagnetic waves create a resonance in our body’s cells which, in turn, brings about important bio data thats relevant for intolerance analysis.
BioResonance is a safe and gentle, non-invasive alternative therapeutic technique designed on the premise that all particles of matter generate electromagnetic energy.
After your order the intolerance test kit will arrive within 2-3 days
Once the intolerance kit arrives, please follow 4 easy steps below
1.Register for a test kit online by scanning the QR Code on the flyer inside the box or press https://mywelltality.com/test-kit-activation/ to provide complete information for the test recipient.
2.Collect 10-15 strands of hair by brushing out or cut close to the root and place your hair into the small sealable bag and write your test ID and name on the bag.
3. Put hair sample bag securely in the attached envelope and send back to us.
Once sent out, please provide us with tracking number
Via line ID@mywelltality.
4. Wait for results 2-3 weeks.
Please remember to select a secure postage with trackability as we cannot be responsible for lost mail.
Addressed to the following:
MyWelltality
9/197 Supalai-Suvarnabhumi Village,
Latkrabang Road, Latkrabang,
Bangkok, 10520
After you sent the sample to us, there'll be an email notification that "your hair sample has been received" . Then we will send your hair sample to the partnered UK laboratory in which it will take 2-3 weeks until the test results will be sent to you via email.
If you do not get any notification of receipt or the result within that time (don't forget to check spam folder), please do not hesitate to contact us at support@mywelltality.com or Line ID: @MyWelltality
Please be aware that different methods of post can take different lead times to arrive.
You will receive an email from us when your sample arrives at our location in Thailand.
Then we will proceed to send your hair sample to our partnered laboratory in UK. You will receive the results after 2-3 weeks after we received your sample.
Tests from different companies will often return different results. This is because in order to be able to accurately compare two tests it is imperative that everything remains exactly the same, including the type of test, the equipment used, the manufacturer of the test, the test protocol and the reporting ranges. If one variable is different, tests are not comparable.
You may have a known allergy; so let’s help you to interpret sensitivity results to this item.
Scenario 1: The item you are allergic to shows as a moderate or high reactivity item. This means that as well as a food allergy you have food sensitivity. If you have already removed this item from your diet you do not need to take any action. If you have not removed it previously, it is worth considering doing so, however we would not recommend reintroduction following the elimination diet.
Scenario 2: The item you are allergic to shows as a no reactivity item. This means that you do not have food sensitivity to this item however the result does not question or contradict the presence of your food allergy to the item. It does NOT mean you should reintroduce the item to your diet, you should respect the symptoms or test results you have had previously with regards to allergy.
Remember this test does not test for allergy.
It is common for a food item consumed in the daily diet or very frequently, to test as a moderate or high sensitivity item. This can happen with food sensitivity and may be due to the body suddenly struggling to process or breakdown particular constituents of the food. This could be caused by overconsumption of a food group or could be down to an imbalance in gut bacteria or the presence of low-level inflammation in the gut.
Whatever the cause, do not despair. We are talking about food sensitivity and NOT allergy; therefore completing a food elimination diet with subsequent reintroduction can help. This may mean you need to eliminate a favorite food in your diet for a period of weeks but you will be able to reintroduce the item.
Eliminating food items for a period of time can allow the gut time to ‘rest’ from trigger foods and the reintroduction of items can allow you to assess how a food or food group makes you feel.
Gut Nourishment
In most cases carrying out an elimination diet is enough to improve symptoms and allow for a greater understanding of any foods, which aren’t agreeing with the body. It is also worth considering the nourishment of the digestive tract and addressing any gut bacteria imbalances to further improve gut function and reduce digestive symptoms.
Yes, if your examination package includes a consultation with one of our certified dietitians you will be able to discuss your test results and receive personalized nutritional advice. In accordance with our data protection policy you must be able to provide your name, email address and Test Kit ID, so please have this information ready and you can make an appointment via our website or Line ID: @MyWelltality
Food sensitivity happens when the body has difficulty digesting a particular food. Having food sensitivity can cause symptoms such as bloating, bowel movement changes, headaches and fatigue. It can also contribute towards symptoms experienced by those with chronic conditions such as irritable bowel syndrome, chronic fatigue, arthritis, autism and ADD/ADHD.
Food sensitivity should not be confused with food allergy. This test is for food sensitivity ONLY. Food allergy symptoms include coughing, sneezing, runny nose/eyes, itchy mouth/eyes, swelling of the lips/face, rashes, worsening of eczema and/or asthma, wheezing, breathing difficulties, vomiting, diarrhea and, in rare cases, anaphylaxis. Testing for food allergy can only be done through a blood, skin prick or patch test.
We test for food Intolerance, not food allergies. (Food Allergy)
It is important to reiterate that this test is NOT for allergy. It is easy to confuse allergy and sensitivity or intolerance as the different terms are often used interchangeably, which leads to misinterpretation. Allergy and sensitivity are not the same. Of course if someone is allergic to a food item it could be described as
being ‘sensitive’ however as a health condition allergy is different from sensitivity or intolerance.
There are a couple of fundamental differences between allergy and sensitivity.
Having food sensitivity may be uncomfortable and cause symptoms that, whilst annoying, embarrassing or even debilitating, do not have the potential to be life-threatening like those caused by food allergy.
Food sensitivity can also change over time, it can often be overcome through implementation of a food elimination diet and/or improving gut health, however food allergy tends to be lifelong.
The physiological process, which takes place in the body during an allergic reaction, is also entirely different to that of sensitivity. An allergic reaction involves the immune system and cells called antibodies, whereas this is not involved in sensitivity. Hair testing does not test antibody levels therefore this is why it cannot be used to test for allergy.
An elimination diet is the removal of intolerant or problematic foods and drinks from your daily diet. It is conducted over a short period of time, normally around 4 weeks. In certain cases a person may be recommended to conduct a longer elimination diet, however generally around 4 weeks is sufficient time to get good results. At the end of this period you can reintroduce items one by one at the same time as monitoring your symptoms and general wellbeing.
We analyze more than 400 food and beverage items. We also analyze more than 400 non-food items such as plants, pollen, dust, mold and heavy metals. We also test the balance of vitamins + minerals and other nutrients. In total, we tested more than 900 items that may be causing imbalances in the body.
We recommend testing for children who are at least 6 months old or when they are just starting to eat. Young children's bodies, including their digestive and immune systems, are still undergoing rapid development and change. Therefore, test results may change every 3-6 months when the test is repeated. However, we believe that any symptoms that happens to young children should be examined and diagnosed by a doctor or a child specialist.
Optimum nutrition during pregnancy and breastfeeding is vital for mother and child. To reduce any possible risk to the mother or baby, it is our protocol not to offer tests, advice or lifestyle changes during pregnancy and/or breastfeeding.
No they are not painful at all. You can decide if you want to cut or just easily comb the hair out.
Your hair sample doesn't have to come from your head. It can come from your legs, arms, or even your chest. In case the hair is shorter than 5 cm., please double it or approximately 25-30 strands.
You can pick up hair that comes off from cutting, combing your hair or pull it out. Please cut as close to the scalp as possible.
Yes, that will be fine as long as it is only you that uses it.
This will not have any effect on the results.
Our food sensitivity tests are carried out using bioresonance therapy and is categorized under Complementary and Alternative Medicines (CAMs) which covers a wide range of therapies that fall outside mainstream medicine. Tests and related information provided do not make a medical diagnosis nor is it intended to be a substitute for professional medical advice, diagnosis or treatment.
Always seek the advice of your doctor or other qualified health provider if you have a medical condition or with any questions you may have regarding a medical condition and/or medical symptoms.
